Warranty Claims Processor
Job Opportunity at Kenan Advantage Group

Posted on Apr 9

http://www.thekag.com    800-969-5419

Location: North Canton, OH
Job Type: Full Time
Job ID: W4157040

Join the industry leader! KAG is North America's largest independent fuels delivery and bulk liquids carrier. At KAG, we pride ourselves on providing the safest and highest quality service to our customers by delivering every load on time, without incident. If you want to contribute to KAG's excellent tradition of innovation and leadership in the logistics and transportation industry, we invite you to apply! Our team members help us achieve our Vision of revolutionizing transportation and logistics within the liquid bulk industry through our national scale, advanced technology and an uncompromising commitment to be the employer of choice.

Position Summary

This position is responsible for accurately creating, filing & managing the Warranty Claims process.

Essential Functions

  • Generate & Submit Warranty claims daily
  • Manage ongoing/pending Warranty claims
  • Allocate Packing Slips/Shipping labels & Required Information to Shop Terminals
  • Maintain a good working relationship with OE's, Suppliers & Shop Terminals
  • Generate Weekly/Monthly Warranty Recovery Reports
  • Assist with special projects
  • Continuously improve Warranty claims processing procedure
  • Distribute weekly Warranty updates to Maintenance Directors, Managers & Lead Technicians
  • Escalate pending and/or ongoing concerns to Warranty Administrator
  • Active cooperation with other essential


    • High School diploma or equivalent
    • Minimum of 2 years of general Warranty experience.
    • Excellent Communication skills to strengthen relationships with OE's & Suppliers.
    • Exceptional organizational skills; ability to manage workload in a timely manner with minimal supervision.
    • Outstanding customer service and follow-up skills.
    • Types an average of 40 wpm.
    • Knowledgeable of Microsoft Office Suite, particularly Word, Outlook & Excel.
    • Prior experience with VMRS codes is preferred.
    • Must be dedicated and driven individual.

    KAG offers an excellent compensation and benefit package including medical, dental, vision, prescription, life, and 401k, as well as an onsite gym, cafeteria and coffee bar.

    Kenan Advantage Group, Inc. is an equal opportunity employer. No person will be discriminated against in any aspect of their employment on the basis of any status or characteristic protected by applicable federal, state or local law.

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